For a Respectful Practice
Let's open the door to your practice.
What do you see and hear?
Training all employees in proper office protocol is vital. With clear instruction and guidelines the entire office will understand what is valued and can contribute positively to the image you wish to create.
Full, interactive workshop emphasizing:
- Team effort
- The first impression
- Why patients leave
- Serving the patient guidelines
- Business etiquette basics
- Taking information in the waiting room
- Forms of address
- In and out of the room gracefully
- Communication skills / techno etiquette
- Dealing with the difficult patient
- Professional dress
- Essence of a valuable employee
- Prescription for a respectful practice